We want everyone to be able to use this website. We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.2 at level AA.
What we have done
- Text and buttons have strong colour contrast (at least 4.5 to 1)
- Every page can be used with a keyboard alone, with a visible focus outline and a “Skip to main content” link
- Every form field has a label; errors are shown next to the field and announced to screen readers
- Pages work at phone width and when text is enlarged
- Our spam protection never asks you to solve a puzzle
Known issues
Some photos are still being added. Where a photo is missing, a description of the planned photo is shown instead.
Feedback and contact
If something on this website does not work for you, or you need information in a different format, email info@uk-upd.co.uk or call 0121 663 7780. We aim to reply within two working days.
If you are not happy with our response, you can contact the Equality Advisory and Support Service (EASS).
This statement was prepared on 4 November 2026.